Refund Policy

1. Subscription Cancellation

You can cancel your subscription at any time through your account dashboard. The cancellation will take effect at the end of your current billing period.

2. Refund Eligibility

We offer refunds under the following conditions:

• Monthly subscriptions: No refunds for partial months
• Annual subscriptions: Full refund within 14 days of purchase
• Annual subscriptions after 14 days: Prorated refund based on remaining time

3. How to Request a Refund

To request a refund:

1. Log in to your account
2. Go to your subscription settings
3. Click on "Request Refund"
4. Fill out the refund request form
5. Our support team will review your request within 2 business days

4. Processing Time

Refunds are typically processed within 5-7 business days after approval. The exact time may vary depending on your payment method and financial institution.

5. Contact Us

If you have any questions about our refund policy, please contact our support team at support@screenshotly.dev.